All Bikes are Assembled by Professional Mechanics

You might be surprised to learn that bicycles are not completely assembled at the factory. It's true. They're actually delivered to us disassembled and in a box, and we spend about an hour (depending on the model) assembling, tuning and testing every bike (at no additional charge to you). This is required by the United States Consumer Product Safety Commission and we pride ourselves in meeting the highest standards. What's more, our technicians and service department are always prepared to make adjustments and provide advice should you need assistance during a purchase or after a sale.

Our team has looked at every aspect of the bicycle shop experience to see what we can do to enhance or completely change what is the current practice in the industry. From our store environment to our service department, as well as the products we carry, we will continually strive to improve the experience.

When you walk into a Concept Cyclery shop, we want your first impression to be one of comfort, not of intimidation. We are committed to do everything we can to make everyone feel at home. We specialize in helping introduce our sport to beginners.

The First Tune-Up is Free

Bicycles are machines that require maintenance. One of the most important services is the first tune-up, which is due after you've ridden your new bike for a few weeks. During this time, cables might stretch, spokes may loosen and adjustments could change. For your new rig to ride right and last as long as possible, we provide a free tune-up where we thoroughly check all systems (a $30 to $60 value, depending upon the work required).

Our Guarantee

We stand behind every bike we sell. If something goes wrong, bring it in and we'll be happy to deal with it. In the rare event of a breakdown, there's also a manufacturer's warranty protecting your purchase.

Schedule an Appointment

Please check out our new online calendar. We allow scheduling of service appointments and bike fits.